Our Policies
Our Policies
Welcome to Magadh Swaad Foods. By accessing our website and purchasing our products, you agree to follow the terms and conditions mentioned below.
All our spices and millet products are homemade and prepared with care to maintain quality and freshness. Product images are for reference only. Actual packaging or appearance may vary slightly.
Prices, offers, and availability of products may change without prior notice. We reserve the right to cancel or refuse any order due to stock issues, pricing errors, or any other valid reason.
Customers must provide correct name, address, and contact details while placing orders. Magadh Swaad Foods will not be responsible for delays or issues caused due to incorrect information.
All website content including text, images, and brand name is the property of Magadh
Swaad Foods and cannot be copied or reused without permission.
By using our services, you agree to these terms.
At Magadh Swaad Foods, we respect your privacy and are committed to protecting your personal information.
We may collect basic information such as your name, phone number, email address, and delivery address only for order processing, customer support, and communication purposes.
Your personal information is kept safe and secure. We do not sell, rent, or share your information with third parties for marketing purposes.
Your data is used only to:
Process orders
Provide delivery
Respond to enquiries
Improve customer service
By using our website, you agree to our privacy practices.
We aim to deliver fresh and high-quality products to our customers as quickly as possible.
Orders are usually packed and dispatched within 1–3 working days. Delivery time depends on your location and courier service.
Once your order is shipped, tracking details may be shared with you via phone or WhatsApp.
Delivery delays may occur due to:
Weather conditions
Courier issues
Festivals or holidays
Remote locations
Magadh Swaad Foods is not responsible for delays caused by third-party courier services.
Please ensure that someone is available to receive the order at the delivery address.
Since our products are food items, we generally do not accept returns due to hygiene and safety reasons.
However, if you receive:
Damaged product
Wrong item
Missing item
Please contact us within 24 hours of delivery with photos or details.
After verification, we may:
Replace the product
OR
Provide a refund
Refunds, if approved, will be processed within a few working days.
Customer satisfaction is important to us, and we will try our best to resolve any genuine issues.